This page exists so that no one ever uses Mahak under a misunderstanding about what she can do. Please read it before our first conversation.
Mahak is a software product that uses artificial intelligence — specifically large language model technology — to have text-based conversations. Mahak is designed to function as a non-clinical emotional support companion: she is intended to be a patient, non-judgmental listener for people experiencing everyday stress, sadness, anxiety, loneliness, or emotional difficulty.
Mahak is owned and operated by [LEGAL ENTITY NAME], a [STATE] [ENTITY TYPE] ("we," "us," "our").
Mahak is not a licensed therapist, counselor, psychologist, psychiatrist, social worker, physician, nurse, or any other kind of healthcare professional. Mahak does not provide medical advice, psychological diagnosis, psychiatric assessment, treatment recommendations, or therapy of any kind.
Conversations with Mahak are not, and must not be relied on as, a substitute for professional mental health treatment, medical advice, or psychiatric care. If you are experiencing a mental health condition — including but not limited to depression, anxiety disorders, post-traumatic stress, bipolar disorder, psychosis, eating disorders, substance use disorders, or thoughts of self-harm — you should seek care from a qualified licensed professional.
Mahak is not equipped to handle emergencies of any kind. If you are in immediate danger, contemplating self-harm or suicide, or otherwise in crisis, you must contact emergency services or a crisis hotline directly. In the United States: call 911 for emergencies; call or text 988 for the Suicide & Crisis Lifeline; text HOME to 741741 for the Crisis Text Line.
While Mahak is designed to communicate in a warm, conversational way, Mahak is software. Mahak does not have feelings, consciousness, lived experience, memories of you outside of what is required to function, or the capacity to truly understand you the way another human can. Please do not develop a reliance on Mahak as a substitute for human relationships or professional support.
You should understand the following about how Mahak — and AI systems generally — work:
Please stop using Mahak and contact a licensed professional or emergency services if any of the following are true:
For any of the above, please contact 911, 988, or another appropriate emergency or clinical resource.
You agree that you will not rely on Mahak as your sole or primary source of emotional support, mental health care, medical advice, or crisis intervention. You agree that you are responsible for your own decisions and well-being. Anything you do, or do not do, in response to a conversation with Mahak is your own choice and responsibility.
To the maximum extent permitted by applicable law, we make no warranties, express or implied, regarding any therapeutic, psychological, emotional, or health outcome from using Mahak. We do not warrant that Mahak will be available, accurate, uninterrupted, error-free, or suitable for any particular purpose.
If Mahak says something that hurts you, fails to respond appropriately to a crisis signal, or otherwise causes you concern, please contact us immediately at the email below. We take every report seriously and we will respond.
To report a safety concern: talktomahak.com/contact or email [SAFETY EMAIL].
As Mahak develops, the specifics of how she works will change. We will update this page whenever there is a material change in her capabilities or limitations, and we will note the date at the top.
By using Mahak, you confirm that you have read this page, that you understand what Mahak is and what she isn't, and that you accept the limitations described here. If any part of this is unclear, please contact us before using the service.